S‘pore model Fiona Fussi claims Grab driver locked her in vehicle until she paid for wet tissues she thought were free
Fashion model Fiona Fussi shared on TikTok that she had “one of her worst Grab experiences” – when she was allegedly locked in the car and made to pay $2 for a packet of wet tissue she thought was given to her by the driver.
“I was in this Grab, and I asked the uncle if he had any tissue,” recounts Singapore-born Fussi in a video posted on her TikTok account @fionafussi on July 10. “He was really snappy and said, ‘No’.”
Minutes later, the driver tells her that he has wet tissue.
“I thought, OK, that’s kinda nice,” Fussi says, adding that she accepted the tissue and thanked the driver.
However, she revealed a distressing surprise at the end of the ride.
“When I got to my destination, he turned around and he said, ‘$2 for the wet tissue’,” she says, making a face.
Fussi, 30, insists it isn’t about the money.
“It’s not about the $2, it’s not expensive,” she says. “But it was the principle — that he never told me he was charging me money. I thought he was just being nice.”
She added that the driver even locked the vehicle doors and would not let her out until she paid the $2.
“Is it just me or that is not right?” she asks at the end of the 55-second clip.
Netizens offer divided comments
Her post has since garnered 60,000 views, 1,650 reactions, and 190 comments.
Several netizens sided with the driver.
“He buy tissue also the shop charge him $$$,” reasoned one, despite Fussi stating it was about him not telling her she had to pay for it.
“Tissues included in your BOOKING? LOL,” yet another questioned Fussi sarcastically.
One netizen even thought she was making too big a deal of it. “Event like this I would just laugh it off,” said the commenter.
Another said unkindly: “You should take premium service.” Yet another said: “Nothing is free in Singapore.”
One TikToker even thought she was being stingy: “Life is hard now in Singapore. I always tip the drivers. No need for them to ask me to tip them.”
But there were comments in Fussi’s defence.
“I’ll find the comments here a worse experience,” said a TikToker. Fussi replied: “Some people have no empathy or kindness and it shows.”
A TikTok user who claimed to be a public-hire vehicle driver chimed in: “I have offered tissues to strangers regardless dry or wet and sure it came handy. Nope, never charge at all.” Another netizen said: “The Grab driver should install a vending machine in his car.”
Several netizens were aghast at the driver’s audacity to lock the car doors.
“Locking the doors is crazy,” said one.
“I don’t understand all the comments that belittle her experience and give her advice like bring her own tissue. Being locked in a car is a violation and can be scary. That is the main thing about her story — not being given a choice to pay for the wet tissue and locking her in,” another said.
Grab appears aware of the incident and has reached out to the model in the comments.
Stomp has reached out to Fussi for more details, and to Grab for comment.
See something interesting? Contribute your story to us.
