Police warn of new ruse scammers are using to take over victims' WhatsApp accounts
Ian Cheng
The Straits Times
Nov 12, 2025
The police on Nov 12 warned of a new method that scammers are employing to take over victims' WhatsApp accounts - sending SMSes containing phishing links to deceive victims.
In such scams, victims receive SMSes informing them of issues with their WhatsApp accounts due to prolonged lack of verification.
They are then prompted to verify their accounts through a phishing link that leads to a fake WhatsApp webpage, said the police.
When victims enter their mobile number and verification code on the fake WhatsApp webpage, their WhatsApp account is then taken over by scammers, who send fraudulent loan requests to the victims' contacts.
The victims realised they had been scammed only when they are logged out of their WhatsApp accounts, discover unknown devices linked to their accounts, or when they are notified by their contacts on the fraudulent loan requests, said the police.
Those who suspect their WhatsApp accounts have been compromised should contact WhatsApp for recovery of their accounts at the following link: https://faq.whatsapp.com/1131652977717250
Members of the public can also call the 24/7 ScamShield Helpline on 1799 to check.
According to the latest figures released by the police in August, close to $500 million was lost to scams in the first half of 2025, with almost 20,000 cases reported in Singapore.
