Tour
Hotel staff refuse to help even after Malaysian family's car get hit by tour bus
Celebrity hairdresser Addy Lee loses thousands along with identification documents after bag gets picked in Italy
Hokkaido dream comes true for cleaner and friends left in the lurch by tour agency closure
68-year-old cleaner whose $2,400 Japan tour was cancelled last minute get help from Scoot and travel agency Klook
S'pore tour agency shuts on the day tour group was to depart for Hokkaido
