You paid in full, then the price went up: Who should absorb the difference?
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Should merchants honour the original price in the event of vendor price hikes - or expect customers to top up the difference?
That is the question Stomper Curtis would like to pose everyone.
He said: "Hi Stompers, I recently bought a license under Windows from an authorised seller in Singapore for $1428.99 and paid in full. I expected the license to be sent within the day.
"However, to my surprise, the seller replied three days later, citing a price increase by Microsoft and saying I now have to pay $1569.38 instead."
"Is the seller obligated to honour the initial price (already paid in full) or do they have a right to adjust the final bill?
"I believe in 'willing buyer, willing seller'. If there was a possibility of a price change, this should in fact be highlighted in the final receipt or prior to checking out. Thoughts?"
Curtis said he is currently awaiting a refund before repurchasing the license.
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