SMRT: Bus passenger assaulted driver at Boon Lay interchange after misunderstanding during journey
Calista Wong
The Straits Times
March 29, 2025
A bus driver was taken to hospital following an altercation with a passenger at Boon Lay interchange on the morning of March 28.
A 30-year-old man is assisting with investigations for voluntarily causing hurt, police said.
In response to queries from The Straits Times, bus operator SMRT said an argument occurred between a passenger and one of its bus drivers due to a misunderstanding during the bus journey.
After alighting, the passenger directed vulgarities at the bus driver, prompting the latter to alert the Bus Operations Control Centre (BOCC).
The BOCC subsequently activated the police for assistance.
While the bus driver tried to prevent the passenger from leaving the premises before the authorities arrived, the passenger physically assaulted him.
The Singapore Civil Defence Force (SCDF) said it received a call for assistance at around 7.45am. A 31-year-old bus driver was taken conscious to Ng Teng Fong General Hospital, according to SCDF and the police.
A video recording of the incident shared with Chinese-language paper Shin Min Daily News shows a man being stopped by SMRT staff as he explains what happened.
The police added that investigations are ongoing.
