Foodpanda rider hurls vulgarity at Mos Burger staff, pushes trays onto floor at Waterway Point
A Foodpanda deliveryman was caught on video shouting at staff and behaving aggressively at Mos Burger in Waterway Point on March 29.
The incident, which occurred at about 7.56pm, was witnessed by Stomper Ray, who was dining at the fast food outlet with a friend when the commotion broke out.
In the video, the deliveryman can be seen raising his voice and gesturing angrily at the counter staff.
A woman behind the counter is heard trying to calm him down, saying: "What's your number? Why your attitude like that? Everyone needs to wait."
She also told the rider that they were preparing his order, but he accused the staff of deliberately refusing to fulfil it and telling him to leave.
"You called me c****** leh," the woman added, referring to a vulgarity the rider used on her.
Ray said the deliveryman shouted for his order to be 'reassigned', even though such requests typically need to be handled on the Foodpanda platform, not by the merchant.
"Why make a big scene out of it?" asked the Stomper.
"He was screaming at the counter and scolded 'c******' at the crew.
"Then he pushed the stack of empty trays onto the floor at the counter."
Ray added that the man's phone screen clearly showed the Foodpanda rider app when zoomed in.
"Foodpanda should really do something about the behaviour of this rude rider," he said.
Stomp has contacted Foodpanda for comment.
