Airline

Jetstar's abrupt closure leaves passengers stranded, anxious over refunds
Fangirl dazzled by Scoot flight attendant with 'gentle voice, perfect smile and heroic features'
Passenger fed up with 'unreasonable' claims process for damaged luggage, Scoot apologises
Scoot flight forced to turn back to Xi'an after sparks seen during take-off: 'I was scared half to death'
SIA passenger 'verbally and physically abuses' crew, causing flight delay of nearly 2 hours