Police warn of phishing scams targeting CDC voucher claims
The police are warning the public to be cautious of phishing scams impersonating the official RedeemSG website, as scammers target the latest distribution of Community Development Council (CDC) vouchers.
After the disbursement of CDC vouchers on Jan 3, the police received several reports from victims who had received messages with a fake RedeemSG website link, phishing for their personal details.
Members of the public are reminded to exercise caution when claiming CDC vouchers.
You will only receive an SMS with the unique voucher link from gov.sg right after successfully claiming your vouchers at go.gov.sg/cdcv.
You will only be asked to log in via Singpass for authentication when claiming your digital CDC vouchers.
You will never receive a request to disclose personal or banking credentials, be asked to transfer money, or install mobile applications from unofficial app stores to claim your CDC vouchers.
For official information and updates on the CDC vouchers scheme, visit https://vouchers.cdc.gov.sg.
The police advise members of the public to adopt the following precautionary measures to protect themselves from scams:
- ADD - Add the ScamShield app to block and filter SMSes. Set up security features (e.g. set up transaction limits for internet banking transactions and credit/debit card transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets, use the Money Lock feature of your bank to "lock up" a portion of your money so that it cannot be transferred out digitally by anyone, further protecting your savings from scams).
- CHECK - Verify the authenticity of the clickable link and check the webpage address for discrepancy. Do not use clickable links provided by unknown persons. The official RedeemSG website is https://vouchers.cdc.gov.sg. Check for scam signs against official sources such as the 24/7 ScamShield Helpline (1799). You can also check the legitimacy of suspicious messages, phone numbers and website links via the ScamShield app or visit the ScamShield website at www.scamshield.gov.sg.
- TELL - Tell the authorities, family, and friends about scams. Report and block suspected scam accounts/chat groups and report the SMS and link to the ScamShield application. Call your bank immediately and make a police report if you think you have fallen victim.
ADD - Add the ScamShield app to block and filter SMSes. Set up security features (e.g. set up transaction limits for internet banking transactions and credit/debit card transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets, use the Money Lock feature of your bank to "lock up" a portion of your money so that it cannot be transferred out digitally by anyone, further protecting your savings from scams).
CHECK - Verify the authenticity of the clickable link and check the webpage address for discrepancy. Do not use clickable links provided by unknown persons. The official RedeemSG website is https://vouchers.cdc.gov.sg. Check for scam signs against official sources such as the 24/7 ScamShield Helpline (1799). You can also check the legitimacy of suspicious messages, phone numbers and website links via the ScamShield app or visit the ScamShield website at www.scamshield.gov.sg.
TELL - Tell the authorities, family, and friends about scams. Report and block suspected scam accounts/chat groups and report the SMS and link to the ScamShield application. Call your bank immediately and make a police report if you think you have fallen victim.
If you have any information relating to such crimes or if you are in doubt, call the police hotline at 1800-255-0000, or submit a report online at www.police.gov.sg/i-witness.
All information will be kept strictly confidential. For urgent police assistance, dial '999'.
