At least $42k lost to Jacky Cheung concert ticket scams: Victims mostly females aged 20 to 49
Attending the upcoming Jacky Cheung 60+ Concert Tour 2025 in Singapore? Beware of concert ticket scams, the police reminded.
At least 45 scam reports were lodged over the pop star's concert tour in Singapore in 2023, with total losses amounting to at least $42,000.
"The victims were mostly working female Singaporeans aged between 20 and 49," the police revealed.
During his 2023 concert in Singapore, victims would come across offers for the sale of concert tickets on messaging or social media platforms such as Carousell, Xiaohongshu, Facebook, WhatsApp, and websites such as Viagogo.com.
In some cases, scammers would provide screenshots or videos of fake tickets or receipts to convince the victims that the tickets were authentic.
Scammers would also claim that ticket sales were time-sensitive or limited in quantity and promise to deliver the tickets to the victims after successful payment.
In some cases where victims reported not receiving their concert tickets, scammers would request additional payments by claiming that they did not receive the initial payments made by the victims.
Victims would realise that they had been scammed when the tickets were not delivered or when the ‘seller’ became uncontactable.
Terms and conditions from Ticketmaster on the sale of Jacky Cheung concert tickets in Singapore clearly state that tickets cannot be transferred or resold, the police noted.
Those who are found to have purchased resale tickets will be turned away from the concert at the Singapore Sports Hub, with no refund.
Additionally, tickets will only be released around seven days before the event. This timing may vary at the discretion of the event organiser. Ticketmaster will never issue tickets via email.
Members of the public should be wary of resellers claiming to be in possession of resale tickets before they are released to the public, or to be able to transfer their tickets to your Ticketmaster account after purchase, as the tickets are strictly not transferrable.
Facebook Marketplace does not allow content that promotes the buying, selling, or trading of event tickets in line with Meta’s Commerce Policies.
The police has also reached out to platforms such as Carousell, TikTok and Meta to seek their collaboration to take down listings of resale tickets.
For more information on scams, members of the public can visit www.scamshield.gov.sg.
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