Document purportedly from S'pore Customs head requesting payment for goods clearance is fake
Singapore Customs has warned of a scam involving a document requesting payment purportedly from the agency's director-general.
In a Facebook post on May 17, Singapore Customs said it was alerted to the impersonation scam where someone was contacted via a WhatsApp message
The person received a document falsely attributed to Singapore Customs director-general Tan Hung Hooi.
"This FORGED document, which also FALSELY bears our logo, was asking for a payment fee for goods clearance," said the post.
"We take a serious view of such impersonation incidents as they undermine public trust in Singapore Customs.
"Do note that Singapore Customs also does NOT demand payment for the release of goods – let alone send official correspondence via social messaging platforms like WhatsApp."
[Beware of IMPERSONATION SCAMS!] Singapore Customs has been alerted to a recent impersonation scam. Contacted via a... Posted by Singapore Customs on Thursday 16 May 2024
In March, Singapore Customs similarly warned about e-mails circulating purportedly from Mr Tan.
The agency advises taking the following precautions should you receive suspicious text messages, especially from people you do not know:
- Ignore the text message and do not follow the instructions if you are unable to verify that the sender is indeed a Singapore Customs official.
- Do not open any file attachment as the content may be malicious.
- Do not provide your name, NRIC number, passport details, contact details, bank account or credit card details, or other personal details to the sender.
When in doubt, contact Singapore Customs at customs_feedback@customs.gov.sg
Explore more on these topics
See something interesting? Contribute your story to us.
