Circuit Road resident says Ninja Van deliverywoman damaged his shoe rack after placing large parcel on it
A Circuit Road resident's shoe rack was damaged after a deliverywoman placed a large parcel on it.
A Stomper shared CCTV footage of the incident and said it happened on Oct 28 at about 1.36pm.
In the video, a woman the Stomper says is a courier for Ninja Van can be seen placing a bulky parcel on a metal shoe rack outside his unit.
One of the rack's rods is later seen dislodged and bent out of shape.
The Stomper said he was upset when he discovered the damage.
"I felt angry," he said.
"Ninja Van doesn't have an email address for feedback, and I had to go through their chat channel.
"There's no proper avenue to reach them - the only way is to connect with a live agent, which takes about 60 minutes."
He later updated Stomp that Ninja Van had compensated him with $50 for the damaged shoe rack.
Stomp has reached out to Ninja Van for comment.
