At least 14 people lose $29,000 to phishing scams targeting DBS customers
The police and DBS Bank have issued a joint warning about a surge in phishing scams targeting the bank's customers.
Since Sept 21, at least 14 individuals have fallen victim to these scams, resulting in losses of over $29,000.
In these scams, victims receive emails or text messages that appear to be from DBS.
The messages urge them to click on embedded links to resolve urgent account issues, access digital tokens, or participate in deals and promotions.
However, these links lead to phishing websites designed to steal victims' personal and financial information.
Once on the phishing website, victims are prompted to enter their banking credentials, card details, and one-time passwords (OTPs).
Unknown to them, this information is being captured by scammers who can then use it to gain unauthorised access to their accounts and make fraudulent transactions.
The police and DBS advise members of the public to adopt the following precautionary measures:
ADD - Add the ScamShield app and set security features (e.g. set up transaction limits for internet banking transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets, opt not to activate overseas transactions for credit/debit cards). Use Money Lock to secure a portion of your savings.
CHECK - Banks will never send you clickable links via SMS or email. Legitimate SMSes from banks will reflect their officially registered SMS Sender
ID. Check for scam signs with official sources such as the ScamShield Helpline (1799). You can also check the legitimacy of suspicious messages, phone numbers and website links via the ScamShield app or visit the ScamShield website at www.scamshield.gov.sg.
TELL - Tell the authorities, family, and friends about scams. Report any fraudulent transactions to your bank immediately.
If you have any information relating to such crimes or if you are in doubt, call the police hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness. All information will be kept strictly confidential. If you require urgent police assistance, dial 999.
