7,000 bank customers identified as potential scam victims in 2 months, they could've lost over $58m

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The police and banks sent over 9,000 SMS messages to more than 7,000 bank customers identified as potential scam victims, saving them from potentially losing over $58 million to scammers between Jan 1 and Feb 28.

The Anti-Scam Centre of the police did this in partnership with four major banks - DBS, OCBC, Standard Chartered and UOB.

They used the Robotic Process Automation technology to disrupt more than 900 scams, targeting various scam types including job scams, investment scams, fake friend call scam and e-commerce scams. This approach enabled quick information sharing between the police and the banks, allowing them to identify victims promptly and intervene to prevent further financial losses.

The police urge members of the public to "ACT" against scams.

ACT stands for:

  • Add security features.
  • Check for signs.
  • Tell the authorities and others about scams.

For more information on scams, you can visit www.scamshield.gov.sg or call the ScamShield Helpline at 1799.

Anyone with information on such scams may call the Police Hotline at 1800-255-0000 or submit information online at www.police.gov.sg/iwitness.

All information will be kept strictly confidential.


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