--- title: "Woman helps SQ steward with weak pulse on flight to S’pore, stays by his side for 3 hours" url: "/trending-now/woman-helps-sq-steward-weak-pulse-flight-spore-stays-his-side-3-hours" published: "2026-10-26T04:47:51.000Z" updated: "2026-10-26T07:03:33.000Z" section: "Trending Now" authors: ["Trixy Toh"] tags: ["TNP News","SIA","steward","woman","flight","SQ"] --- # Woman helps SQ steward with weak pulse on flight to S’pore, stays by his side for 3 hours *A woman came to the aid of a Singapore Airlines (SQ) steward who was lying on the floor with a weak pulse during a flight to Singapore, staying by his side for three hours.* A woman came to the aid of a Singapore Airlines (SQ) steward who was lying on the floor with a weak pulse during a flight to Singapore, staying by his side for three hours. In an Oct 21 Xiaohongshu post, user Nicole K recounted how she helped a crew member in distress on her first SIA flight. ## Helps SIA steward with weak pulse, says she was ‘scared’ The user said that shortly after take-off on Oct 17, during a flight from Chengdu, China, to Singapore, the cabin crew made an announcement asking if there were any medical personnel on board. She initially hesitated, thinking there might be other doctors on board. Having been away from the emergency room (ER) for a long time, she was “genuinely scared”. However, when a second announcement was made, she decided to check on the situation and see if she could help. She said a young crew member was lying on the floor, so she went over to check his pulse. His pulse was present and regular, but “very weak”, she noted in her post. His hands and feet were also cold. She described the steward as “groggy”. He could utter a few words but was unable to answer questions properly and kept saying he felt nauseous. She then asked the crew members for a stethoscope and got them to check his blood pressure, oxygen levels and blood sugar before reassessing his condition. She next administered an IV drip, succeeding on her first attempt, she wrote. “Thank goodness all those years in the ER weren’t wasted,” she said. ![woman SIA steward flight](https://cassette.sphdigital.com.sg/image/stomp/ce7cb145fe03a124c525d8a99212be1bf70009a36e89721c020adaba8a085397) *“Thank goodness all those years in the ER weren’t wasted,” she said.* About 30 minutes after starting the drip, administering anti-nausea medication and monitoring the steward, she noticed that his condition gradually improved. His heart rate dropped, his pulse grew stronger, and he became more alert. She said it was about 8.30pm, with about three hours remaining before the plane landed. “I still wasn’t at ease, so I stayed by his side observing (him) until we landed safely,” she said. “Only breathed a sigh of relief after handing him over to the medical team.” The user concluded her post by thanking the Singapore Airlines crew for their cooperation. Although there was no medical team on board, she said the crew worked closely with her to locate equipment and continued to care for and monitor the steward. “Finally, a pat on the back to myself. Even though I was nervous, I stood up when I heard that second call,” she wrote. Stomp has reached out to SQ for more information. ## Woman is a doctor currently specialising in aesthetic medicine Speaking to Stomp, the woman, Dr Nicole Khern, said she was in Chengdu attending a professional training workshop. She currently practises as a medical director at MX Clinic in Johor Bahru. While she has not stopped practising medicine, her day-to-day work has focused on aesthetic medicine for the past few years. Explaining her initial hesitation to step in, Dr Khern said she wondered if there was another doctor on board who dealt with emergencies more regularly, noting that her day-to-day work was “very different”. “Emergency situations in the air are way more challenging than on the ground,” she said, pointing to the limited medical equipment and manpower. However, Dr Khern said she was worried about the patient, so when the second announcement came, she decided to see what she could do to help. Dr Khern said she saw a man lying on the floor at the back of the aircraft, looking very weak. She was told that he had been sweating profusely before collapsing. After assessing him for signs of possible cardiac or respiratory problems, she decided to administer IV fluids and anti-nausea medication to stabilise his condition. When the steward began responding to the treatment, she and other cabin crew members helped him walk to a seat in the last row. Dr Khern continued administering IV fluids and supplemental oxygen while monitoring his vital signs and condition. With limited medical equipment available on board, she said she had to rely on a more careful and thorough physical examination to assess his condition. “As the cabin crew may not have been familiar with certain medical procedures, I had to take time to explain what I needed and guide them step by step,” she said, describing them as supportive and willing to help. “I feel very grateful and relieved. I’m especially grateful to the Singapore Airlines cabin crew for their support and teamwork throughout the incident,” said Dr Khern. ## ‘So brave and professional!’: Netizens Her post garnered more than 12,000 likes and 560 comments, with many netizens praising her for stepping in to help. One user described her actions as “noble”, calling them the very definition of a doctor’s heart. Others commended Nicole for having the courage to step in. “So brave and professional!” one user wrote. Another commenter, who identified themselves as a passenger on the same flight, said they had felt nervous upon hearing the announcement. “Thank you so much for being brave and kind!” they wrote.