--- title: "Man pays $5 for iSlurp apple juice, gets empty cups instead" url: "/trending-now/man-pays-5-islurp-apple-juice-gets-empty-cups-instead" published: "2026-10-24T09:36:44.000Z" updated: "2026-10-24T10:26:14.000Z" section: "Trending Now" authors: ["Ethel Tseng"] tags: ["Apple","islurp","vending machine","complaint","empty","TNP News","bedok reservoir"] --- # Man pays $5 for iSlurp apple juice, gets empty cups instead *An iSlurp customer was shocked when he paid for two cups of apple juice — only to receive two empty cups instead.* An iSlurp customer was shocked when he paid $5 for two cups of apple juice — only to receive two empty cups instead. He added that iSlurp has since apologised for the incident. The 27-year-old business owner and content creator told Stomp that the incident happened at about 11pm on Oct 21, at an iSlurp machine at Block 745 Bedok Reservoir Road. “This one look like absolutely fresh 100 per cent apple ah?” he asks in a TikTok video posted on Oct 22, opening the lid to reveal an empty cup. ? He points toward the vending machine, showing an apple that had fallen outside the two “towers” that appear to funnel apples into the juicer. ![man gets empty cup from islurp machine, islurp apologises](https://cassette.sphdigital.com.sg/image/stomp/8131191fde0d93133f913fc5749f156646fa7505491e6fe75efec04e46898ba5) A message on the vending machine’s screen reads: “Successful, please take away your cup.” “I already pay, now my money, you take already,” Kai adds. The customer, Kai Emilio, recently made headlines for giving out free food and masks to construction workers amid hazy conditions. ## iSlurp contacted customer to apologise Speaking to Stomp, Kai said he had paid $5 for two cups of apple juice. He added that iSlurp has since contacted him to apologise for the incident. “So from being quite annoyed at the situation, I’m actually feeling really calm now. I mean, every business makes some mistakes, including my own businesses,” he reflected. In a separate incident on Sept 29, a customer at a Hougang iSlurp vending machine said he received a drink which was “almost empty”. ## Netizens report similar experiences Kai’s TikTok post garnered over 740,000 views and 43,500 likes, as netizens chimed in with their experiences using the vending machine. One netizen said they had encountered a similar situation at an iSlurp vending machine in Bishan. They added that they had submitted feedback using a QR code but did not receive a response. “The vending machine problem. Everywhere same,” another added. “Machine will have glitches, and when it happens, it happens,” one netizen commented. “Even ordering through human can have error. Be the bigger person…” Stomp has reached out to iSlurp for more information.