---
title: "Elderly mum receives replacement cake after Stomp report about 'Happy Birthday Monter'"
url: "/singapore-seen/elderly-mum-receives-replacement-cake-after-stomp-report-about-happy-birthday-monter"
published: "2020-09-09T09:51:04.000Z"
updated: "2020-09-09T09:54:23.000Z"
section: "Singapore Seen"
authors: ["Cherlynn Ng"]
tags: ["expectations vs reality","online shopping","Stomp gets things done"]
---

# Elderly mum receives replacement cake after Stomp report about 'Happy Birthday Monter'

*An elderly woman who received a birthday cake with a misspelled greeting has received a replacement cake following a Stomp report about the incident. *

An elderly woman who received a birthday cake with a misspelled greeting has received a replacement cake following a Stomp report about the incident.

In an earlier report, Stomper Arthur shared how he purchased a plant and a chocolate cake for his 85-year-old mother's birthday.

He paid florist chain and gifting portal Ferns N Petals $113 for the items, inclusive of delivery.

However, the cake came with a message that said "Happy Birthday Monter" instead of "Happy Birthday Mother!" despite Arthur's instructions.

![](https://cassette.sphdigital.com.sg/image/stomp/ecde407fdb15d324325361d1379332b092b3e7d7799294ce55d1c49aa930f8f9)

The Stomper was even more incensed when he informed Ferns N Petals about the error and was offered a 10% discount off his next order.

Arthur told Stomp that he did not receive a further response from the company after expressing his disappointment about its service recovery efforts.

In a statement to Stomp on Monday (Sep 7), Ferns N Petals said it has flagged the mistake to its vendors and resolved the issue with the customer.

On Tuesday (Sep 8), Arthur received a new cake from Ferns N Petals as a replacement. The cake came with a message that said: "Happy Birthday Mother & we are sorry for the mistake".

Arthur said: "Thank you for making it right."